Refund Policy

We hope you are happy with your purchase from Woven Store but if not we can offer a refund on any item as long as it is returned in its’ original packaging and in perfect condition within 20 days of purchase. Unfortunately we are unable to reimburse postage costs for returning items. Please complete the Refund Request form which we will email you a link to on our website upon request.

Most of our items are handmade and have very specific care instructions which are listed next to each item online. We are therefore unable to provide a refund for an item where instructions have not been followed.

For any queries regarding returns please contact